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Pipstax

The office. The field. In sync.

Good work.
Great teams.
Connected.

Pipstax connects sales, scheduling, field work and customer communication in one business platform. We developed web experiences that bring service teams together, with billing, site records and recurring compliance work in view.

Explore the product Business software / Web development
People. Places. Work.All together ↗
Product illustration · Sample content
A shared view of the work that matters.Meet the product

01 / The product & challenge

Beyond the sale.
A connected
service experience.

Service businesses need continuity between winning work and delivering it. Office teams coordinate customers and schedules, field teams need useful job information, and customers want a clear view of their service. Pipstax brings these needs together without making everyone work through the same busy interface.

The product is designed for service and contracting businesses with scheduled visits, field teams and ongoing customer relationships. Its broader scope includes the places where work happens and the maintenance or inspection needs that bring a team back again.

The design brief
Client
Pipstax
Product
Business web platform
Our role
Product development

Different working days.
One shared service.

Who it’s for

In the office

Business & office teams

Service and contracting businesses coordinating customers, sales, schedules and billing across day-to-day operations.

Out on site

Workers & subcontractors

People delivering work on site who need a focused view of their assignments and a place to share updates.

The customer

Customers & property teams

Customers following service work across their locations, with a dedicated place for account information and conversations.

A moment to play

People, places and plans.
Better together.

Move the slider, or bring it together in one tap.

The Pipstax ideaMade to connect
A few pieces. One shared idea.An illustration of the idea behind Pipstax.

02 / What Pipstax supports

Built around the working day.
From first enquiry to future work.

Choose a capability to explore.
Six ways Pipstax supports service teams.

Choose a part of the working day

One product.
Everyday possibilities.
Pipstax / In focus
Illustrated capability · Sample content

Sales & customer relationships

A good relationship starts here.

Keep enquiries, customer information and commercial conversations organised as opportunities develop.

  • Lead organisation and follow-up
  • Quotes and customer responses
  • Customer and contact records
Explore at your own pace
01 / 06

A focused view for the field

The worker overview shows the product's quieter, task-focused side. This selected image uses fictional demonstration data and retains the original AEM / Pipstacks Demo interface branding; the project is presented here as Pipstax.

Pipstax / A closer look
Pipstax worker overview with example assignments and work summaries; legacy AEM and Pipstacks Demo branding is retained.
Selected worker overview · Demonstration data. Figures are examples, not business results.

03 / Our contribution

Office clarity.
Field focus. Customer continuity.

01Business experience

A connected business workspace

We developed the office experience around the work a service business needs to manage. Commercial activity, customer information and delivery sit within a consistent product, giving teams a clearer place to organise their day.

02Field experience

A focused field experience

We built a dedicated browser-based experience for workers and subcontractors. The emphasis is on the work in front of them: understanding assignments, sharing updates and contributing to the wider service record.

03Product development

A product with room to grow

Our contribution extended across customer and platform administration experiences as the product expanded. Site information, compliance records, recurring work and operational reporting became part of the same service-business offering.

Different perspectives, developed together.Keeping the service experience connected.

04 / The work delivered

Built around service.
Developed together.

The delivered product scope brings business teams, workers and customers into a connected set of web experiences. Sales and service management sit alongside a dedicated field app, customer access and the tools needed to administer the platform.

Our work also extended the product's view beyond an individual visit. Site information, compliance documentation and renewals support ongoing service relationships, while billing and reporting give office teams a broader operational picture.

From the office to the field.
One connected service.
Project / Pipstax

Brought
together.

  • Connected CRM and service-management web experiences
  • A dedicated field-team web app
  • Customer and platform administration experiences
  • Site, compliance and renewal capabilities
  • Billing and operational reporting views
Creative Hustlers × Pipstax

Your product. Its next chapter.

Familiar challenges?
Fresh possibilities.

Building software for a service business? Tell us about your team, your customers and the work you want to bring together.

Discuss your project
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